Povrat / Reklamacije

GEA ORGANIC odlukom o poslovanju ne vraća novac za kupljenu robu.

Kupac ima pravo na reklamaciju robe u roku od 7 dana od dana kupovine, u sledećim slučajevima:

  • isporuka robe koja nije naručena
  • isporuka robe kojoj je istekao rok trajanja
  • isporuka robe koja ima oštećenja koja nisu nastala u transportu
  • ostali slučajevi u skladu sa Zakonom o zaštiti potrošača.

U slučaju da se zamena za neki drugi artikal dešava u period od 7 dana od dana kupovine, Prodavac će odobriti povrat robe Kupcu nakon prijema opravdane reklamacije e-mailom, pismeno, sa instrukcijama za povrat robe. Troškove transporta snosi kupac.

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